Deposits are required for all existing and future appointments

Booking Deposits & Card on File

When booking an appointment, an active credit/debit card is required to be kept on file.

• Haircuts, Styling, and Color Retouch Services now require a non-refundable $20 (Retouch/express cut)-$25 (Full Cut) booking deposit to secure your spot.

• You may cancel or reschedule your appointment up to 48 hours in advance without any additional charges.

• Cancellations or reschedules made within 48 hours of the appointment will be charged the full remaining balance of the scheduled service.

Pintura Highlights & Full Color Services

Due to the time and preparation involved in these services:

• A 50% deposit is required to book and secure the appointment.

• You may cancel or reschedule up to 7 days in advance to receive your deposit back.

• If changes are made less than 7 days before your appointment, the remaining balance will be charged in full.

Please note: I will do my best to send reminder emails one week prior to a Pintura/color appointment, but it is ultimately the client’s responsibility to keep track of their scheduled date and time.

Automated reminders are sent 72 hours before all appointments—even Pintura so please do not wait until then to make changes, as charges will apply for Pintura and Full Color appointments.

This policy helps ensure I can offer availability to clients on my waitlist and maintain a smooth, efficient schedule. Thank you for understanding and respecting the time and energy it takes to provide personalized curl care. I’m so grateful for your support and love being a part of your curl journey here at Cosmic Curls.